We accept Visa, MasterCard, Discover, and American Express credit cards via PayPal. We do not accept wires, ACH payments, checks, or offer payment terms.
Your safe and secure shopping experience is important to us. Our secure server software (SSL) is the e-commerce industry standard and encrypts all payment information when you make a purchase. Financial information that is collected is never stored on our computers. Alternatively, we offer to pay with After Pay, Sezzle, Klarna, Stripe, Apple Pay, or PayPal.
Final Sale or Special Buy
Please note, that products marked as Final Sale or Special Buy are not eligible for return or refund.
Special Order Items
We are excited to offer Special Order items as we are working with new warehouses to deliver products beyond what we would normally offer.
Use of Third-Party Trademark
We may opt to sell third-party products. Third-party trademarks are shown to identify the source of the third-party products and are the property of the third parties. We may not be an authorized dealer of third-party manufacturers.
Domestic Shipping Policy
In-stock items ship within 2 – 3 business days from the date of payment. We do not ship orders on weekends or holidays. Most special or customized items are completed and shipped within 14 business days. During holidays and large demand spikes, we will announce extended lead times via email. We make all efforts to ship all items in the same package, however; we reserve the right to use partial shipments when necessary. Subject to item availability, special, or customized orders.
Orders are shipped via FedEx or UPS to the upper 48 U.S. states. We required a physical address and cannot ship to P.O. Boxes or Military APOs.
Shipping Alerts & Updates
We will keep you updated throughout the shipping process with email and/or SMS notifications (SMS notifications are subject to carrier fees).
Avoid Shipping Delays
In these unprecedented times, we are doing all we can, but some delays are out of our control. To avoid any impact on your deadlines, we recommend you please order as early as possible.
If an order is not delivered by UPS or USPS and returned to our warehouse, the Returns & Refunds policy is in effect.
We make it easy by accepting returns on preprinted items still in their original condition within 14 days of the item being delivered to you. Special orders or customized items cannot be returned. Although the customer is responsible for the cost shipping cost on their returns, we do not charge a restocking fee for the merchandise.
Simply pay for shipping and send items to the following address:
1213 W Morehead St.
Suite 500 Unit #80
Charlotte, NC 28208
We will refund your original payment method (e.g., credit card, 4 Payments with PayPal) within 14 days of receiving the returned item(s). All items are inspected on return. Refunds on damaged, worn or items in unsuitable conditions will be denied. We may have to send it back to you (and ask you to cover the delivery costs).
Please note, we reserve the right to take legal action against you if the items you return do not match what you ordered.
Returned items are your responsibility until they reach us, so make sure they are packed up properly and cannot get damaged on the way!
As the parcel remains your responsibility until it arrives back with us, ensure that you get proof of postage in case you need to contact us about your return. We are not responsible for any items that are returned to us by mistake. If we can locate the items (it is not always possible) and you would like these returned to you, we will ask you to cover the delivery cost.
Consumer Review Policy
All reviews are submitted directly from customers regarding a past purchase. We encourage customers to give genuine and unbiased feedback. Reviews are never edited and are posted exactly as provided by the consumer. All reviews are screened and may be removed if the review…
• Is deemed libelous, harassing, abusive, obscene, vulgar, or sexually explicit.
• Is inappropriate with respect to race, gender, sexuality, ethnicity, or another intrinsic characteristic.
• Is unrelated to a product.
• Contains confidential or private information. If future order accommodation is provided, it is done so automatically and not influenced by the review content.